Privacy policy

This Privacy Policy describes how hoopspin.co.uk collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. The information you provide is used only for us to process and provide you with hula hoops and information on your order. We respect your info like it is our own! 

Applicable Law

As we are based in the UK, all jurisdiction falls within UK Law, rules and regulations.

Privacy Policy/ Data Protection Acts 1984 and 1998

Personal Information

When you place an order we collect your name, e-mail address and billing/mailing address information. This information is used to process orders only. We might use it to contact you for info on how your order is progressing, if there are problems or for marketing purposes. You can opt out of this at any time by emailing hello@hoopspin.co.uk

We don’t collect or have access to your credit card data. The credit card handling is carried out  directly by PayPal, RBS WorldPay and not disclosed to us. We do not take orders over the phone

Cookies

Websites love to collect data. Like most other websites we use cookies so we both can keep track of what you've looked at already, added to your basket and want to check out. It makes sure our website loads up properly for you and helps keep everything in order.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use Royal Mail and occasionally couriers to ship your orders so we share the info needed to get your order to you.

 

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@hoopspin.co.uk or by mail using the details provided below:

HoopSpin, 5 Railway Cottages, Bridge Road, Helens Bay, Bangor, BT19 1TE, United Kingdom

Last updated: 28/09/2020